What our Customers say...
Water Damage Testimonials
You all have been phenomenal to work with. Thank you for absolutely every part of the process. I went from wanting to crawl into a ball and cry the night we came home to being completely confident everything was taken care of by the next day at noon.
Thanks so much for all the great help you were to us. Your help was fantastic and made it much easier for Tim and I to understand what was happening and what we needed to do. We will for sure be recommending you and SERVPRO to others. Its been a long haul but we are finally turning the corner and about to put it all behind us.Thanks so much and if you need anything from us, please don't hesitate to contact us. Rhonda
"They were very professional, knowledgeable and courteous! Amazing people! Will recommend them strongly to others!"
First of all, I want to stop and thank you for how amazing your people are. I called you at 8am, you said you would be there at 10:30 and you were there at 10:15. Your guys left around 12:15 and did an outstanding job.
We are just finishing up with a project and the SERVPRO crew has been great. We had water in our basement and left a message on a Sunday, Jon and another gentleman showed up Monday morning and got right to work. They helped us move a couple of larger furniture items and gave us advice on what to do for repairs. Kacey in the office was tremendous with communication and getting us worked in to the schedule as quickly as possible for the follow up items. They have done everything they said they would, showed up when they said they would and have been friendly and knowledgeable. We had an issue with a chipped piece of counter top that happened while moving furniture and they are taking responsibility and resolving that issue as well no questions asked. Great experience overall.
"Friends were quick to recommend Lindsay and Brett when a pipe burst in our basement. They were there swiftly and made things happen quickly. I am sure they mitigated more damage based on their plan and their quick response. We liked the crew that came out, and felt they even went above and beyond to work with us and answer our questions. Even our insurance adjuster said "good choice!" when he found out who we called for help. Just about to start reconstruction and hoping it will go as well as the damage control did! Thank you to a good team of folks!"
Lindsey and brett were amazing to work with when our water heater had a leak and sent a crew out to our house in a matter of hours to access, document, and get the water damaged area dried out in our basement! Jon and crew were so caring, courteous and kind, while taking care of matters with the initial visit as well as each follow-up visit! The Kellogg’s and crew took control of a very stressful situation!
We appreciated Kyle Knock's service for our water problem in our downstairs. His service and your equipment was well received by my wife and I.
I just encourage you to continue to perform such a wonderful job! I was very impressed with Jon, who explained everything and reassured us that the basement will look new when the job is complete.
Thank you! Thank you! Thank you! Jon, Kyle, and Russ have been awesome!